Why Does My Brother Printer Keep Going Offline? Guide + Fix

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Your Brother printer is not printing because it is indicating ‘Printer Offline, but you may bring it back online by following these instructions on Why Does My Brother Printer Keep Going Offline? Or by making some settings changes on your printer. Fixing Brother Printer Offline Windows 7 if you are using Brother Printer can be easy.

Because it includes a built-in capability for toggling between the offline and online modes, you can simply Fix The Printer Offline Issue. You may need to make some adjustments to your printer’s setup and installation to get your printer back to working normally.

Why Does My Brother Printer Keep Going Offline?

Right-click the icon for your printer. Then choose “See what’s printed.” The “Printer” tab may be found on the top menu. “Use Printer Offline” should be deselected.

My Brother Printer Keep Going Offline

The Troubleshooting Methods For Brother Printers Going Offline

First, make sure your installed Brother printer is in online mode by going into the device’s control panel and selecting “Set up in online mode.” Brother printers are notorious for falling offline frequently, and there are a few things you may attempt to repair.

Let’s have a look at certain printer settings that can be used as double-dealing to bring your Brother printer back online after it has been disconnected. To see if you can get the hang of them all, try them one at a time.

First, Turn On Your Printer

Restarting your printer may be the first thing you need to do if you’ve had a long hiatus from printing. To get the printing process up and running again, you must restart it. Do the following to restart your printer:

  • To begin, unplug your printer.
  • Remove the power supply cable from the socket by pulling it out.
  • If you’re using a USB printer, disconnect it from the computer.
  • All other devices attached to the printer should be disconnected first.
  • Plug the power wire into the power supply socket to turn on the system.
  • Attach the printer to your computer.
  • Restarting the printer is the quickest and easiest way to get it back online.

Default The Printer

Is there more than one printer installed on your computer system? The printer may become unplugged from the system in this case. After using your brother’s wireless printer for an extended period, you can set it as the default if you notice that it frequently disconnects from the network. You can choose your favorite printer as your default by following these steps:

  • On your computer, go to the Control Panel.
  • Open the ‘Devices and Printers’ window by clicking on the ‘Devices and Printer’s button.
  • Check the box next to your Brother printer to make it your default printer.
  • Check the “Pause” option by clicking to enter the options.
  • You can remove it by key-punching out the ‘Pause’
  • If you want to fix your Brother wireless printer offline issue, this is the solution.

Deactivate The “Use Printer Offline” Setting

Printer status can be set as ‘Use Printer Offline’ if you recently made modifications to printer or system settings or if your printer or computer encountered a problem. As a result, either your printer is showing as offline or your Brother printer is repeatedly going offline. Using the steps below will put your printer back online.

  • Open the ‘start menu
  • Select ‘control panel,’ and then click it.
  • Choose the ‘printers and faxes’ option. ‘Information of all installed and operational printers will appear in the new tab.
  • The Brother Printer symbol will appear.
  • Tap the ‘use printer offline’ option to turn it off.

When this is done, the printer will be reconnected to the network and put back into the ‘online status.

Install The Most Recent Version Of The Printer Driver

The most common cause of a brother printer being offline is a faulty driver. To avoid this, make sure your printer has the most recent firmware installed.

Check the Brother website to see if your printer model is supported by an update. Select the update that is appropriate for your operating systems, such as Mac or Windows, by clicking on the appropriate buttons on the website. The following steps will allow you to begin the driver upgrading process directly from your computer:

  • You can do this by right-clicking the name of your printer.
  • Select properties.
  • Select the Drivers tab now.
  • To begin the updating procedure, click on the “Update Driver” option.
  • The new printer driver can only be downloaded if your computer has internet connectivity.

Get Rid Of The Old Driver And Then Install The New One

If all else fails, you can try uninstalling your current printer driver and reinstalling it from scratch. If you’re installing a new one, make sure it’s the latest version.

To reinstall the printer driver, click on the printer’s properties and choose “Uninstall Driver.” Be sure to delete the old driver completely first.

Brother Printer Says Offline, But It’s Not

Right-click the Brother machine’s icon. View Printing History > Printer > Print Offline (remove the checkmark). Click Open As Administrator if the option to Use Printer Offline is grayed out. Click Yes after entering your administrator password.


Please let us know if any of these fixes worked for you and if your brother’s printer went down. The best thing to do is to contact the company’s customer care if none of the above options work. Your printer will be up and running again, no matter what the problem is.

Have you been able to get Why Does My Brother Printer Keep Going Offline? Which of the choices did you find most effective? Please leave your remarks in the section below.

Frequently Asked Questions

What can I do to keep my brother’s printer connected?

To access the Devices and Printers section of your computer, go to the Start menu and select Devices and Printers. On your screen, right-click on your Brother Printer icon and select “See what’s printing.” Look for the checkmark in front of the Use Offline option when you click on the Printer option at the top of the window.

The printer keeps stating it’s offline, so what’s up with that?

There are many reasons for this, including a broken wire or a paper jam. Driver or software issues are possible explanations for this error. If your printer isn’t working because of a lack of updates or because it’s old, you’ll need to dig into the problem.

What’s wrong with my Brother printer?

How to Fix a Wi-Fi Connection Issue with a Brother Printer. Start by shutting down the Brother printer and router and then turning them back on. Your Brother printer’s wireless network should be turned off and then back on… Wi-Fi Protected Setup (WPS) should work with your Brother printer.

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