Motorola Modem Keeps Rebooting (Causes + Solution)

Modem resets aren’t always easy to pinpoint, but if you go through the steps in the correct order, you should be able to find a solution. Let’s start Why Motorola Modem Keeps Rebooting?

Motorola Modem Keeps Rebooting

The best way to fix this problem, which could have been avoided, is to power cycle the modem. To do this, unplug it, wait a few seconds, and then plug it back in. You may always manually reset the device to apply the long-term fix if this doesn’t resolve the issue.

The modem receives your ISP’s internet connection directly from the cable on your wall. You can’t get online without this modem. It doesn’t matter how good your mesh system is, how good your wiring is, or even your WiFi Router’s “ideal” placement if it unexpectedly restarts. Work and productivity are in jeopardy. You’ll no longer be able to watch live TV or movies on your computer or mobile device.

The first step in troubleshooting your modem to avoid unpredictable restarts is to check the hardware, such as the cables and power. After that, focus on resolving software and configuration issues. Fixing the Motorola Modem Keeps Rebooting without replacing the modem should be possible.

When Your Modem Keeps Rebooting, Here’s What You Should Do?

Regardless of your Internet Service Provider, these patches apply to all modems (ISP). Depending on the modem manufacturer, some menu options may differ, so visit the website for more information.

Check The Power Connections

The most typical cause of a modem restarting itself is an unreliable power supply. There may be a problem with the outlet or the modem’s power port. As you wiggle the power connection, keep an eye on the modem’s power lights.

If the light on your modem flickers, you may be able to fix the issue by swapping out the power adapter. A surge protector or uninterruptible power supply should always be used when connecting a modem to ensure that your modem receives constant, dependable power.

Verify The Cable Connections

There may be a loose coax cable connection on the rear of the modem. In the back of your modem, you’ll find around the port that accepts a large, round cable from the wall or outlet. It serves as the central connection point for your household’s internet needs.

Instead, you’ll likely have a DSL cable, which looks like a standard phone connection if you’re using your phone company’s internet. To ensure that the cable is properly attached to the rear of the modem, check to see if it has any fractures or cracks. The cable may need to be replaced if there are any issues (you may need to contact your ISP for help with this).

Check To See If Your Modem Is Getting Too Hot

If everything appears to be in order, the next step is to inspect the modem itself. A modem will become warm during typical use, but it should not feel hot to the touch. If this is the case, it isn’t cooling itself correctly while in use. Ensure there are at least 6 inches of the room surrounding the modem to allow air to move through. Secondly, remove any obstructions in the modem case’s air vents so that air can flow freely.

Your Modem May Be Overtaxed

When a modem comes with a built-in router, this is frequently the case. Using this method, your router will assign unique IP addresses to each device connected to your network. There is a possibility that your modem has reached its functional limit, which might either slow it down or require it to restart entirely, depending on how many devices you’ve added to your network.

Turning off your modem will solve this issue. Afterward, disconnect all internet-connected devices, including smart home appliances, mobile devices, and personal computers, from the network. Restart the modem after that. Attempt to turn on one device at a time to see if the modem is still up and running.

After a certain number of machines are connected, you may need to contact your Internet service provider (ISP) or purchase a more powerful modem on your own if the problem persists. Try the following troubleshooting advice to see if it helps.

The WiFi channel your devices connect to while using a modem/router combo may benefit from being changed. A congested wireless network can slow down or even shut down a modem if too many devices connect to it simultaneously.

By default, most modems and routers have a 2.4 GHz and a 5 GHz band. Select the optimum wireless channel for each device based on the device’s capabilities (not all devices can connect to 5 GHz). If the modem keeps rebooting, distribute the devices evenly over the two channels and see if that helps.

Set Your Modem Back Up

You may have altered something in the modem’s settings since you first installed it if you’ve made it this far and your modem is still restarting intermittently. These can be restored to their original state by performing a factory reset. You should keep in mind that you will lose any passwords, DNS settings, ports, or firewall settings you’ve set up if you reset your PC.

Update The Firmware On Your Modem

The software that makes a modem work properly is updated from time to time by the manufacturers of the modems. Security fixes, software issues, performance improvements, and more are all included in these upgrades. You will not be able to take advantage of software fixes if your modem doesn’t receive those patches and fixes (like resetting).

Modem Resync Is Required

When all else fails, check whether your modem is correctly synced with the network and see if that helps if it’s still restarting. If your modem has been switched on and running for a long period, you may have a desynchronized modem.

If a network is desynchronized, it might result in fewer faulty packets or data packets being lost. Please call your Internet service provider (ISP) and ask them to check your connection for you. They may be able to re-establish your internet connection by resetting the connection on their end.

Replace Your Modem

If none of the recommendations above helped, you might have to get a new modem if the problem persists. There are two ways to get your modem replaced: You can pay your Internet service provider to do so or buy an upgraded modem on your own. Check with your Internet service provider (ISP) to ensure that your purchasing model is compatible with their service.

Why Does My Motorola Modem Keep Resetting?

A weak power connection is the most frequent cause of a modem restarting repeatedly. A loose connection or the power port on the back of your modem may cause this. As you jiggle both ends of the power connection, keep an eye on the power lights on the modem’s front.

How Long Do Motorola Modems Last?

The typical lifespan of a modem is four to seven years, which is longer than you may anticipate. Additionally, it is longer than the average web article will advise you to wait before replacing it.

Conclusion

We can’t control everything that could go wrong with the internet, but we can try to fix some of the problems that we can’t control. When dealing with cable service calls, they’re right up there with tax time. This post may assist cable internet subscribers who are experiencing problems with stability without the need to contact their cable provider. So, this is all about the Motorola Modem Keeps Rebooting.

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