Logitech Wireless Keyboard Not Working But Mouse Is Working

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You can try this post if your Logitech Wireless Keyboard Not Working But Mouse Is Working. Logitech wireless keyboards have become highly popular among gamers since, on the one hand, they are inexpensive, and on the other side, they perform just as well for gaming as most other Logitech peripherals.

Despite the fact that keyboards have been known over the world for their dependability, there are occasions when they fail to perform while gaming or are being used for something completely different.

It’s possible that the issue will also affect your Logitech wireless mouse. It’s possible that your Logitech keyboard isn’t operating because of a battery problem.

Logitech Wireless Keyboard Not Working But Mouse Is Working

The simplest solution to the Logitech wireless mouse problem is to remove the unified receiver and batteries for roughly 5 seconds. If this works, you might be wondering why it would. The device might restart, and the computer could identify it again by removing and reinserting it.

Logitech Wireless Keyboard Not Working

The battery life of Logitech Wireless Keyboards is meant to be quite lengthy, although this varies widely depending on the type of batteries you use and how frequently you use the keyboard. One of the most common reasons for a Logitech keyboard to stop working is low batteries.

This problem can be resolved by turning off the keyboard, flipping it over, and removing the battery compartment. Replace the batteries inside the keyboard and then turn it back on. Your Logitech Keyboard should now function properly.

If your keyboard’s batteries are quickly running out, consider switching to higher-quality alkaline batteries, which tend to last longer. Regardless of whether the issue is limited to the keyboard or includes the mouse, there are a few basic procedures that may be taken to resolve it.

Troubleshooting If The Keyboard Is Not Functioning

If none of the previous suggestions work, test if the keyboard works on another computer or laptop. If the keyboard works OK on another computer, it’s likely that your device has a software conflict or that the ports aren’t working properly.

Troubleshooting If The Keyboard Is Not Functioning

If the Logitech Keyboard Does Not Work on another computer, the issue is most likely with the device. Make a point of going over the above-mentioned suggestions once more. Also, try plugging and unplugging the keyboard’s USB dongle receiver to see if it makes a difference.

Restarting HID Human Interface Service

Human Interface Devices can use the HID Human Interface Service to get general input (HID). Predefined keys on your keyboard, mouse, remote controllers, and other devices are activated and maintained.

This software is in charge of managing anything that requires human input. This software is notable for resolving issues with Logitech keyboard hotkeys like volume up and down, next track, and so on. We can restart it and see if it solves the problem.

  • Press Windows + R, and then enter “services.msc” in the dialogue window.
  • Navigate through the list of services until you find “Human Interface Device Access.” Select Properties from the context menu by right-clicking it. It’s also possible that the service will be identified as a “Human Interface Device Service.”

Uninstalling/Disabling Third-Party Antivirus Software

Antivirus software continuously monitors the behavior of your computer, including external devices connected to it. That said, there are times when antivirus software clashes with Logitech software, rendering it unusable for pairing. You may learn how to disable your antivirus in our post How to Disable Your Antivirus.

We’ve compiled a list of methods for disabling the software that covers as many products as possible. Comcast Constant Guard was one of the anti-virus programs that were blamed for the problem.

Regardless of what antivirus software you have, you should disable it. Restart your computer after disabling your antivirus to check whether it made a difference. If it didn’t, you can turn on the antivirus software again.

Note: You do it at your own risk if you disable your antivirus program. Appeals have no liability for any harm to your computer.

Removing Logitech Software

Logitech software is frequently included with Logitech devices, serving as a link between the software and the hardware. It allows you to assign keys, upgrade firmware, create macros, control lighting, or just assist with device connection.

It’s possible that the software on your computer isn’t performing as planned, resulting in hardware incompatibilities. We can see whether reinstalling the software solves the problem.

  • Press Windows + R and then enter “appwiz.cpl” in the dialogue window.
  • Here you’ll get a list of the entire program installed on your computer. Uninstall the Logitech program by right-clicking on it and selecting “uninstall.”
  • After the software has been uninstalled, restart your computer and remove the keyboard or receiver.
  • Plug the hardware back in and install the software after the computer has been switched back on. Check to see whether the issue has been resolved.

Logitech Wireless Keyboard Mouse Not Working

If the Logitech wireless mouse is problematic, you can try connecting the unifying receiver to a different USB port on the PC. The USB receiver should be unplugged and replugged into a different USB port. Then determine if the issue persists or if it has been fixed. Keep doing this until you’ve tested all USB ports on your machine.

Logitech Keyboard And Mouse Not Connecting

If you’re still having trouble connecting, uninstall & reinstall your wireless keyboard and mouse drivers. Sometimes a poor connection can be related to the Logitech drivers. Install the most recent drivers for your keyboard and mouse by uninstalling the outdated ones using the Control Panel, then going to the Logitech website.

Logitech Wireless Mouse Not Working, But Keyboard Is

Logitech’s wireless mice can be fixed by simply taking out the universal receiver and batteries for about 5 seconds. If it does, you might be asking why it would. If you unplug the device and plug it back in, your computer may recognize it again.


Hopefully, the procedures listed above will assist you in resolving your Logitech Wireless Keyboard Not Working But Mouse Is Working issue. Feel free to leave a comment below if you have any questions, concerns, or suggestions.

Frequently Asked Questions

Why is it that my wireless mouse works but my wireless keyboard does not?

Check that all of the cords are plugged in: this should go without saying, but it’s worth a shot. Replace the keyboard and/or mouse batteries. Press the reconnect button on the wireless receiver, as well as the keyboard and mouse, to rejoin the devices. Your keyboard and mouse, on the other hand, are broken.

What is the procedure for resetting my Logitech wireless keyboard?

Double-tap the Home, and O keys at the same time. After then, hit and release the Home and B keys simultaneously twice more. The LED light on the keyboard will flicker orange for a few seconds. Turn your keyboard off and on one more time to reset it and make it ready to pair again. After setup, the wireless keyboard does not work.
Unplug and re-plug the USB receiver
Check the Keyboard’s Batteries.
Restart Windows and remove the keyboard.
Make use of a dissimilar computer to test the keyboard.
Look for and install drivers manually.
Device Driver Updates Should Be Automated.

Why did my wireless mouse quit working all of a sudden?

The receiver can occasionally lose contact with the wireless devices, causing them to stop working. It’s simple to resynchronize the configuration. A Connect button is normally located someplace on the USB receiver. The flashing light on the USB receiver should stop once you hit the Connect button on the keyboard and/or mouse.

Why hasn’t my Logitech keyboard worked in a while?

One of the most common reasons for a Logitech keyboard to stop working is low batteries. This problem can be resolved by turning off the keyboard, flipping it over, and removing the battery compartment. Replace the batteries inside the keyboard and then turn it back on.

Why isn’t my Bluetooth keyboard functioning properly?

Because the batteries are old or drained of energy, a keyboard may not work properly. Look for anything that might be obstructing the receiver. It doesn’t take much to sabotage the signal that should be sent to the keyboard. Make sure the receiver is properly plugged into your USB or other port.

What is the best way to get my Logitech wireless keyboard to work?

On an Android device, do the following: Tap Bluetooth in Settings > Wireless and Networks to make sure it’s turned on. Select Logitech Keyboard K480 from the list of Bluetooth wireless devices that displays and click next. Follow the onscreen steps to complete the pairing.

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